Two of our strategic goals are to ensure high performance and develop our competencies on a continual basis.

Our management system is designed to optimize performance and service level in all the services we provide. Our management system ensures that any deviations are corrected and employs a large number of benchmarks to constantly monitor and improve our performance. Management By Objectives (MBO) is an integral part of our management system.

Our efforts both in the short term and the long term are primarily guided by the needs and requirements of our clients.


Continuous Improvements

To monitor, control and improve our performance we are using modern LEAN technologies with Key Performance Index (KPI), Value Stream Mapping (VSM), Value Stream Costing (VST), Kaizen, Right First Time (RFT), First In First Out (FIFO), Kanban etc.


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    Mark Lucas Saxentoff

    Vice President, Quality & Regulatory Affairs


    "Our Lean thinking approach improves continuously our way of business."

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